How cashback works
Periva rewards follow the store’s own sales process. This page explains each step, how long it can take, and what can stop an order from earning points.
Open an offer on Periva and select the button to visit the store. The link tells the store that your visit came through Periva, so it can credit the order.
The store or its affiliate network reports the order to Periva and your points appear as Tracked. Reporting time varies by store and is shown on each offer.
Points are calculated on the order value the store reports as eligible. That value usually leaves out taxes, delivery charges, fees and amounts paid with gift cards or store credit.
While the store’s return and cancellation window is open, your points are Pending. After the window closes, the store reviews the order against the offer’s conditions and approves or rejects it.
This usually takes several weeks, and can take longer for travel bookings and some high-value categories.
Confirmed points can be redeemed to a UPI ID or Indian bank account in your name, or exchanged for a gift voucher. Your account shows how many points each option needs before you confirm.
Status guide
Every order in your Periva account carries one of these five statuses, based on what the store or payment provider has told us.
Points status
PerivaThe store has reported the order. The amount may still change.
The store’s return window is open, or it is reviewing the order.
The store approved the order. These points are ready to redeem.
You exchanged these points for a transfer or a gift voucher.
The store rejected the order, for example after a return or cancellation.
Redeeming
Referrals
Your account has a personal referral link. When a friend joins Periva through it and their first eligible order is Confirmed by the store, you earn referral points. The number of points and any conditions are shown in your account before you invite anyone.
Referral points follow the same statuses as shopping points. Referring yourself, creating extra accounts, or promoting your link through spam or paid ads is not allowed.
Questions
Partner stores pay Periva a commission, usually through an affiliate network, when a shopper we send them places a valid order. Periva passes part of that commission to you as Periva Points.
Your account shows the value of your points, and each redemption option shows how many points it needs before you confirm.
Stores confirm orders only after their return, exchange and cancellation window has closed. Each offer shows the confirmation time the store gives us. Periva cannot confirm points before the store does.
Email us the store name, order date, order ID and amount, with your order confirmation or invoice. We will raise a claim with the store or its affiliate network. The store decides whether to accept it.
Use only coupon codes that the Periva offer lists or allows. Codes from other websites often replace the tracking, and the store may decline the reward.
No. Only Confirmed points can be redeemed, because the store has not yet approved pending orders.
Send us the store name, order ID, date and amount with your invoice, and we will follow it up with the store.