Earning Periva Points
These Cashback Terms form part of our Terms & Conditions. They explain how you earn, confirm and redeem Periva Points.
You earn points for an order only when all of these are true:
- you were signed in to your Periva account when you clicked through to the store;
- the store or its affiliate network tracked the order and reported it to Periva;
- the order met the offer’s conditions;
- the store confirmed the order and paid Periva the commission.
Tracking
An order may not track, and may not earn points, if:
- the visit did not start from a Periva link, or the order was completed later in another visit, browser or device, unless the offer says this is allowed;
- cookies were blocked, or an ad blocker or extension removed the tracking;
- you visited another cashback, coupon or comparison site before paying;
- you used a coupon code the offer does not list or allow;
- you ordered through a channel the offer excludes, such as the store’s app or phone orders.
How points are calculated
Points are calculated on the order value the store reports as eligible, at the rate shown on the Periva offer when you clicked through. The eligible value usually excludes taxes, delivery charges, convenience and payment fees, gift wrapping, and amounts paid with gift cards, store credit or wallet balances.
If the store reports your order at a different value or in a different category, points follow what the store reports. Where an offer says “up to”, the highest rate applies only to some products or categories.
Statuses and validation
| Status | Meaning |
|---|---|
| Tracked | The store reported the order. The number of points may still change. |
| Pending | The store’s return and cancellation window is open, or it is validating the order. |
| Confirmed | The store approved the order. The points can be redeemed. |
| Redeemed | The points were exchanged for a transfer or a gift voucher. |
| Declined | The store rejected the order. No points are payable. |
Each store sets its own validation period, which varies by store and category. The confirmation time shown on an offer is the store’s estimate, and some stores take longer. Periva cannot confirm points before the store does.
Declined or reduced points
Points may be declined or reduced if:
- the order is cancelled, returned, exchanged or partly returned;
- the order includes excluded products, payment methods or coupons;
- the store does not pay Periva commission for the order;
- the order is fraudulent or breaks our Terms & Conditions.
If a store reverses a commission after the related points were redeemed, we may deduct the same number of points from your balance or future points.
Missing orders
If an order does not appear in your account within the tracking time shown on the offer, email us the store name, order date, order ID, order amount and your order confirmation or invoice. We will raise a claim with the store or its affiliate network. Stores often set deadlines for claims, so contact us as soon as you notice a missing order. The store decides whether to accept the claim.
Redeeming points
- Only Confirmed points can be redeemed. Tracked and Pending points cannot.
- UPI or bank transfer: paid in Indian rupees to a UPI ID or Indian bank account in your own name. Your account shows the rupee value of your points and any minimum redemption before you confirm.
- Gift vouchers: available from the brands listed in your account, each showing how many points it needs. Vouchers are issued by the brand and follow its terms, including validity and where they can be used.
- We may ask you to verify your identity or redemption details before processing, to protect you against fraud.
- Please check your details carefully. We are not responsible for transfers made to incorrect details you provided. If a transfer fails, the points return to your Confirmed balance.
- Where the law requires tax to be deducted from a redemption, we will deduct it and tell you.
- Your account shows any validity period that applies to your points.
Referral points
- You can invite friends with your personal referral link from your account.
- You earn referral points when a friend joins Periva through your link and their first eligible order is Confirmed by the store. The number of points and any conditions are shown in your account before you invite.
- Referral points are Pending until the friend’s qualifying order is Confirmed, and are Declined if that order is declined.
- Referring yourself or someone who already has an account, creating accounts to collect referral points, or sharing your link through spam or paid ads is not allowed, and related points will be declined or reversed.
What points are not
Periva Points are a reward on purchases you choose to make. They are not a salary, investment, deposit or guaranteed amount, and have no value until they are Confirmed. Please do not buy anything just to earn points.
Changes
Stores can change or end offers at any time. We may update these Cashback Terms and will email account holders about significant changes. Changes do not reduce points that are already Confirmed.
Questions
If you have a question about your points:
Email: support@periva.in
Post: Periva, Tronglaobi Makha Leikai, Moirang, Manipur 795133, India